decorhouseware.com
Legal

Privacy Policy

Last updated: June 2025

Decor Houseware ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our B2B trading services. Please read this policy carefully. By using our website or services, you agree to the practices described herein.

1

Information We Collect

We may collect the following types of information when you interact with us:

Personal Identification

  • Full name and job title
  • Business email address
  • Phone number
  • Company name and address

Technical & Usage Data

  • IP address and browser type
  • Pages visited and time spent
  • Referring URLs
  • Device and operating system

Business Information

  • Sourcing and product requirements
  • Order history and preferences
  • Communication records

Cookies & Tracking

  • Session and preference cookies
  • Analytics cookies
  • Third-party platform data
2

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries, quotation requests, and provide B2B sourcing services.
  • To process orders, coordinate sampling, manage logistics and after-sales support.
  • To send relevant product updates, trade fair invitations, and business communications.
  • To improve our website experience, analyze usage patterns, and optimize content.
  • To comply with applicable legal obligations and prevent fraudulent activity.
  • To maintain and develop long-term business relationships with our global partners.
3

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

  • Trusted Manufacturers & Suppliers: We work with qualified factories in our supply chain network. Your product requirements may be shared as necessary to fulfill your sourcing needs.
  • Logistics & Freight Partners: Shipping and customs documentation may be shared with freight forwarders and logistics providers.
  • Service Providers: Third-party tools (e.g., email platforms, analytics services) that assist in operating our business, bound by confidentiality obligations.
  • Legal Requirements: Where required by law, regulation, or legal proceedings.
4

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site performance. Cookies are small text files stored on your device.

We use the following types of cookies:

  • Essential Cookies: Required for the website to function properly and cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
  • Preference Cookies: Remember your settings and preferences for a better experience.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

5

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business relationship, and comply with legal obligations. Business contact and transaction records are typically retained for a period of five (5) to seven (7) years in accordance with standard commercial and tax regulations. When your data is no longer required, we will securely delete or anonymize it.

6

International Data Transfers

Decor Houseware is based in China and serves clients globally across Europe, North America, Australia, Southeast Asia, the Middle East, and Africa. Your information may be transferred to and processed in countries other than your own. We take appropriate measures to ensure such transfers comply with applicable data protection laws and that your information remains protected to the standards described in this policy.

7

Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. These include secure communication channels, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request erasure of your data, subject to legal retention requirements.
  • Objection: Object to the processing of your data for marketing purposes.
  • Portability: Request a structured, machine-readable copy of your data where applicable.
  • Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details provided in the Contact section below.

9

Third-Party Links

Our website may contain links to third-party websites, B2B platforms (such as Alibaba), or social media channels (such as LinkedIn and Instagram). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10

Children's Privacy

Our website and services are intended solely for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will promptly delete it.

11

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The revised policy will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of our website or services following any changes constitutes your acceptance of the updated policy.

12

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

Decor Houseware

  • info@decorhouseware.com
  • China
  • www.decorhouseware.com

We aim to respond to all privacy-related inquiries within 5 business days.